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Ville-Marie • Mon-Fri 10:00-19:00
(514) 277-8535 • By appointment only

Privacy Policy

Effective date: 15 October 2026

In short:

  • We only collect data you provide via forms, emails, or calls.
  • Your data is used solely to process orders and communicate with you.
  • We use FormSubmit (USA) to handle form deliveries.
  • We store your project drafts for 6 months after completion.
  • You have the right to access, correct, or delete your data at any time.

1. Data Controller

The controller responsible for your personal data is:

Canzobytex Inc.
Capital: CAD 1
Director: Stephanie Brown
Address: Rue Sainte-Catherine 1422, H3G1R5 Montreal
Email: [email protected]
Phone: (514) 277-8535

2. Data Collection and Purpose

We collect personal information only when you interact with us. This includes:

  • Contact Form: Name, email, and project details.
  • Correspondence: Information provided via email or phone calls.
  • Order Processing: Details necessary for invoicing and delivery of editorial services.

The purpose of this collection is to provide professional editorial services, manage contracts, and respond to inquiries. We do not use analytics or advertising trackers on this website.

3. Legal Basis and Consent

Processing is based on the performance of a contract or your explicit consent. When you submit a form, you agree to the processing of your data as described here. Consent is stored in your browser's localStorage under the key cnzb-consent for a period of 180 days.

For further details on payment terms and order cancellations, please see Terms and Conditions Art. 3.

4. Third-Party Processors

To ensure the delivery of your messages, we use FormSubmit (formsubmit.co), a service based in the USA. By using our contact form, you acknowledge that your data will be transferred to the USA. FormSubmit provides standard technical guarantees for data transmission, although US data protection levels may differ from Canadian standards.

Our website is hosted by WHC.CA, located at 7005 boul. Taschereau, Bureau 200, Brossard QC J4Z 1A7, Canada.

5. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected. In accordance with our business rules, project drafts and related correspondence are stored for a period of 6 months after the final delivery of the service, after which they are permanently deleted unless legal obligations require longer storage.

6. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of inaccurate or incomplete data.
  • Request the deletion of your data (the "right to be forgotten").
  • Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at [email protected].

7. Supervisory Authority and Jurisdiction

This policy is governed by the laws of Canada, including PIPEDA and Canada’s Anti-Spam Legislation (CASL). If you believe your data has been handled incorrectly, you may lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC):

30 Victoria Street, Gatineau QC K1A 1H3
Website: https://www.priv.gc.ca

Any legal disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Montreal.